CARRIAGE TERMS

Thank you for choosing our services. Below are the terms and conditions regarding shipping, which apply to all orders placed through our website.

1. Shipping Companies
   We work with several well-known shipping companies to ensure the safe and timely delivery of your order. In Germany, we mainly use shipping companies such as Deutsche Post, DHL, DPD, etc. For international shipping, we use international carriers such as DHL Express, FedEx and UPS.
2. Shipping Methods
   We offer a variety of shipping methods, including:

Standard Shipping: For domestic orders, it usually takes 4 working days to deliver.
Express Shipping: Provides faster delivery services, domestic orders are usually delivered within 2 working days. The specific delivery time for international express services depends on the destination country/region, usually 5 working days.
Economy International Shipping: For international orders, the delivery time is longer, usually 12 working days. This method is a more economical shipping option.

3. Shipping Costs
   Shipping costs vary according to the weight, size, destination and selected shipping method of your order. At checkout, the system will automatically calculate and display the total shipping cost of your order.
4. Order Tracking
   Once the order is shipped, we will provide you with a tracking number via email. You can use this number to check the real-time status of your package on the official website of the shipping company.
5. International Shipping Notes
   Duties and Taxes: International orders may be subject to customs duties and import taxes, which are borne by the buyer. Before placing an order, please make sure you understand the relevant regulations in your country.
   Prohibited Items: Please note that different countries have embargoes or import restrictions on certain products. You should ensure that the purchased goods comply with the laws and regulations of your location when placing an order.
6. Shipping Risks
   Although we will do our best to ensure the safe delivery of the package, the goods may be lost or damaged during transportation. We recommend that you check the integrity of the item immediately after receiving it. If you find any problems, please contact us within 24 hours.